Terms Of Service

1. INTRODUCTION

Welcome to Continuity LLC DBA PalUpNow! (“Company”, “We”, “Our”, “Us”). Carefully peruse through the following.

Continuity LLC DBA PalUpNow! operates the web application (referred to as “Platform”). These Terms of Service (“Terms”, “Terms of Service”) set forth the binding terms that govern your access to and/or use of Our Platform and Service. Your access to and/or use of Service shall be deemed to constitute a legally binding contract between you and Us. Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard, and disclose information that results from your use of Our Platform. Your agreement with Us includes these Terms and our Privacy Policy (“Agreements”).

You acknowledge that you have read and understood Agreements, and agree to be bound by them. If you do not agree with (or cannot comply with) Agreements, then you may not use the Service, but please contact us, so that we can try to find a solution.

The permission we provide to access and use our Service continues if you are compliant with these Terms and/or Service-specific additional Terms (applicable if necessary). We reserve the right to monitor the use of Our Platform and take action where a breach of the Terms of Service has occurred. These Terms apply to all visitors, users and others who wish to access or use Service and Our Platform.

If there is a conflict between these Terms and the terms additionally applicable to any service offered on or through the Platform, the latter terms shall hold precedence with respect to your use of the specific service. Our obligations, if any, regarding Purchase and Service are governed solely by the agreements pursuant to which they are provided, and nothing on this Platform should be construed to alter such agreements.

Thank you for being responsible.

2. DEFINITIONS

PLATFORM means the web application operated by Continuity LLC DBA PalUpNow!. 

SERVICE means the services rendered by Pals to our vulnerable community members, offered on or through the Platform. Here is how we work.

USER is the individual using our Service.

ARTIFICIAL INTELLIGENCE (“AI”) means the application of computer algorithms and technologies on behalf of the PalUpNow! Platform that enables the system to mimic human intelligence, thereby enhancing user experiences, automating processes, and assisting in providing personalized services.

BOT refers to automated systems ("BOTs") intended to operate on behalf of the PalUpNow! platform, where all or substantially all of the actions are not the result of a natural person, and they interact with team members and/or community members as and when need arises. These BOTs may include, but are not limited to, automated systems for data collection, member notifications, service optimization, or any other functionalities that impact platform operations and/or user experience. Their responsibilities have been indicated on the team page.

3. AMENDMENTS TO TERMS

We reserve the sole discretion to amend, modify, add, remove, or revise these Terms of Service at any time, and you agree to be bound by such modifications, revisions, or changes.

We may amend these Terms from time to time by posting the amended terms on this Platform. Such changes become effective immediately upon posting of the same on the Platform, unless a different date is explicitly specified as the date on which the amendments shall come into effect. It is your responsibility to review these Terms periodically for changes. Your continued use of the Platform following the posting of changes will mean that you accept and agree to the changes.

We send out a mandatory notice to the subscribers of our web application whenever there are updates to these Terms. You are expected to check this page frequently to be aware of any changes, as they are binding on you. Continuing to access or use our Service after any revisions become effective constitute acceptance of the revised terms. If you do not agree to and/or cannot comply with the revised terms, you are no longer authorized to use Service.

4. ELIGIBILITY

Service is intended only for access and use by individuals at least eighteen (18) years of age. To use Service, you must not be a minor and must be legally competent and capable of entering into a legally binding agreement. If you are not at least eighteen (18) years old, you are prohibited from both the access and usage of Service, unless you are supervised by an adult.

If you are using the platform on behalf of a company, organization, or other legal entity, you represent and warrant that you are authorized to do so, having the full authority, right, and capacity to enter into this agreement and abide by these Terms.

In instances of persons possessing certain vulnerabilities or under some incapacity and/or such circumstances that render them legally incompetent to enter into contracts, subjected to Our sole discretion as to the nature of vulnerabilities or criteria for legal incompetence, care should be taken to ensure that such person avails of Services under the guidance or advice of an individual who is legally and mentally competent enough to understand the implications of this Terms of Service.

5. COMMUNICATIONS & USER CONSENT

By using our Service, you agree that we may communicate to you through electronic means, and you agree to subscribe to newsletters, marketing or promotional materials, and other information we may send to keep you informed and updated about the latest events and developments. However, the said subscription is not mandatory. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link. Please note that opting out of promotional and marketing communications does not affect in any manner our ability to send you transactional or Service-related communications, the same being integral to how we operate.

Any new features that augment or enhance the then-current services on this Platform shall also be subjected to these Terms. By continuing to use our Service, you acknowledge that you have read and understood this clause and that you may manage your preferences at any point of time.

6. CONTESTS, SWEEPSTAKES AND PROMOTIONS

Any contests, sweepstakes, or other promotions (collectively, “Promotions”) made available through Service may be governed by rules that are separate from these Terms of Service. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a promotion conflict with these Terms of Service, the Promotions rules will apply. 

7. PURCHASES

If you wish to purchase any product or service made available through Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: 

(a) You have the legal right to use any credit card(s) or other payment method(s) in connection with any such Purchase; and that 

(b) The information you supply to us is true, accurate, correct and complete; and that 

(c) You agree to maintain the security and confidentiality of your credentials. 

We may not store or handle sensitive payment information directly. We may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third-party service-providers, subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including, but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons. We reserve the right to refuse or cancel your order if fraud, impersonation, or any unauthorized or illegal transaction is suspected. 

8. FEE CHANGES 

Continuity LLC DBA PalUpNow!, in its sole discretion and at any time, may modify Premium fees and Subscription fees for any Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle. We will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective. Your continued use of Service after Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

9. REFUNDS

Except when required by law, paid Premium fees and Subscription fees are non-refundable. 

10. CONTENT

Our Platform allows you to share and otherwise make available certain information, text, graphics, videos, or other material (“Content”), submission of which is made through secure forms. The said Content gets recorded in our database and may later be used to create blogs and/or shared on our social media channels. We respect your rights over the content you create and share.

By sharing Content through Platform, you represent and warrant that:

(a) Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms

(b) that the Content does not violate the privacy rights, publicity rights, intellectual property rights, copyrights, contract rights or any other rights of any person or entity

(c) that your Content is in compliance with all applicable laws and does not include illegal, misleading, defamatory, or harmful material.

We reserve the right to terminate the profile of anyone found to be infringing on a copyright. You retain any, and all your rights to any Content you submit on or through Platform and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third-party share on Platform. You are solely responsible for any Content you submit, and we assume no liability for its legality, reliability, or appropriateness. We reserve the right, but not the obligation, to review, moderate, edit, or remove Content that is in violation of our Terms. However, by sharing Content using Platform, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through Platform, only as is necessary to provide, operate, ad improve our Service, promote PalUpNow! in a manner that is consistent with user expectations, and to additionally ensure compliance with legal obligations, safety, and security measures. You agree that this license includes the right for us to make your Content available to other users of Platform, who may also use your Content subject to these Terms. Users retain ownership of their Content and any licenses granted to Us are limited to what is necessary for Service operation. 

In addition, Content found on or through this Platform are the property of Continuity LLC DBA PalUpNow! or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.

11. CONTENT MODERATION

We are committed to maintaining a safe, inclusive, and respectful environment for all users. To achieve this, we implement content moderation measures designed to prevent the dissemination of harmful, unlawful, or inappropriate content on our platform. At present, all content moderation is conducted manually by humans, who assess compliance with our Terms of Service and Community Guidelines. 

We may, in the future, integrate automated or algorithmic content moderation tools to assist or supplement human review. If such technology is introduced, we will ensure that appropriate safeguards are in place to minimize errors and biases, and a prior notification of the same be provided on our Platform.

12. YOUR USE OF OUR WEB APPLICATION

You agree not to use any device, software, or routine to interfere or attempt to interfere with the proper working of our web application or any transaction being conducted on our web application, or with any other person’s use of our web application. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity. You may not use the site or any Content for any purpose that is unlawful or prohibited by these Terms, or to solicit the performance of any illegal activity which infringes the rights of us or others. We cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.

We reserve the right to suspend and/or cancel or discontinue any or all Service without any prior notice and with no liability.

13. PROHIBITED USES

You may use Service only for lawful purposes and in accordance with Terms. You agree not to use Service:

(a) In any way that violates any applicable national or international laws or regulations.

(b) For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content or otherwise.

(c) In any manner by engaging in any unlawful, harmful, or abusive behavior. 

(d) To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter,” “spam,” or any other similar solicitation.

(e) To impersonate or attempt to impersonate Company, a Company employee, another user, or any other person or entity.

(f) In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

(g) To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend Company or users of Service or expose them to liability.

(h) In any way that violates the rights of others, including privacy, intellectual property, and other legal protections. 

Additionally, you agree not to:

(a) Use Service in any manner that could disable, overburden, damage, or impair Service or interfere with any other party’s use of Service, including their ability to engage in real time activities through Service.

(b) Use any robot, spider, or other automatic device, process, or means to access Service for any purpose, including monitoring or copying any of the material on Service.

(c) Use any manual process to monitor or copy any of the material on Service or for any other unauthorized purpose without our prior written consent.

(d) Use any device, software, or routine that interferes with the proper working of Service.

(e) Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful.

(f) Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of Service, the server on which Service is stored, or any server, computer, or database connected to Service, by hacking, password “mining” or any other illegitimate means.

(g) Attack Service via a denial-of-service attack or a distributed denial-of-service attack.

(h) Reverse look-up, trace or seek to trace any information on any other user of or visitor to the site, or any other customer of Continuity LLC DBA PalUpNow!, including any profile not owned by you, to its source, or exploit the site or any Service or information made available or offered by or through the site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the site. 

(i) Take any action that may damage or falsify Company rating.

(j) Otherwise attempt to interfere with the proper working of Service.

14. DISCRETIONARY CONTRIBUTIONS

Any additional compensation or contributions provided from Company to community members (e.g., cash, gifts, or other tokens of appreciation) are entirely discretionary. Such contributions are neither specified nor mandatory but vary on a case-to-case basis.

15. ANALYTICS 

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit Google's Privacy Terms. We also encourage you to review Google's policy for safeguarding your data.

16. ACCOUNTS

We do not have accounts and therefore passwords.

When you create a profile with us, you guarantee that you are above the age of eighteen (18), and that the information you provide us with is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on Service. 

You can choose an alias and an ID will be automatically generated by the system for you.

You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your profile. You may not use as an alias the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as an alias any name that is offensive, vulgar, or obscene. 

We reserve the right to refuse service, terminate profiles, remove, or edit content, or cancel orders in our sole discretion.

17. USE OF BOTS

We employ BOT Engineers of our own to enhance the functionality of the platform, streamline user interactions, and improve Service. These automated systems are designed to operate within the bounds of applicable laws, including those governing the use of automated systems in the State of California, such as the California BOT Disclosure Law.

By using Our Service, you acknowledge and agree to the following:

(a) We will make clear and conspicuous disclosures when you are interacting with a BOT Engineer, as required under California law. Automated systems will not impersonate human individuals in any deceptive manner.

(b) All BOT Engineers operating on the platform adhere to the legal and regulatory requirements of the State of California, including but not limited to disclosures related to automated interactions and ensuring the non-deceptive use of automated systems.

(c) While our BOT Engineers have been designed to provide efficient and reliable assistance, they are not capable of addressing all user needs or resolving disputes. You are encouraged to contact us for complex issues requiring human intervention.

(d) We strive to maintain the accuracy and reliability of BOT Engineers but cannot guarantee error-free performance. Our Platform is not liable for any errors, omissions, or unintended outcomes resulting from the use of automated systems.

(e) By continuing to use Service, you consent to interactions with BOT Engineers wherever applicable.

18. USE OF ARTIFICIAL INTELLIGENCE (AI) 

We are continually improving our technologies and features to improve our Service. We may utilize Artificial Intelligence (AI) technologies to enhance Platform functionality, improve user-experience, and optimize service-matching. 

As part of this continual improvement, we may sometimes add or remove features and functionalities. If we make material changes that significantly impact your use of our Service, we will provide you with reasonable advance notice, except in urgent situations such as preventing abuse, responding to legal requirements or addressing security and operability issues. 

Users acknowledge that AI-generated insights of recommendations are provided as guidance and may not always be accurate or suitable for all situations. We do not assume liability for any decisions made based on AI-generated outputs. Users should exercise discretion when relying on AI-assisted functionalities.

19. NO SCRAPING, NO AI TRAINING

PalUpNow! prohibits the use, copying, scraping, or mining of any content from its platform (including text, images, videos, user-generated content, and metadata) for the purpose of training, fine-tuning, or enhancing artificial intelligence models or machine learning algorithms, without explicit written consent. Violation of this clause may result in legal consequences.

20. INTELLECTUAL PROPERTY

Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Continuity LLC DBA PalUpNow! and its licensors. You may not use, reproduce, or distribute this content without our express prior permission. Service is protected by copyright, trademark, and other laws of the United States. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Continuity LLC DBA PalUpNow!. You do not acquire ownership rights to any content, document, or other materials viewed or created through the website or obtained from the website.

Continuity LLC DBA PalUpNow! reserves the right, but not the obligation, to terminate your use of the website, if it determines in it sole and absolute discretion that you are involved in infringing activity, including alleged acts of first-time or repeat infringement, regardless of whether the material or activity is ultimately determined to be infringing.

You are hereby granted a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable right to access and use the web application and Services solely in accordance with the purposes expressly authorized by these Terms, provided you comply with these Terms.

21. COPYRIGHT POLICY

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim by contacting us, with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”. 

You may be held accountable for damages (including costs and attorneys' fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through Service on your copyright.

22. DMCA NOTICE AND PROCEDURE FOR COPYRIGHT INFRINGEMENT CLAIMS

You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

(a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright's interest certifying the statements and information provided;

(b) a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;

(c) identification of the URL or other specific location on Service where the material that you claim is infringing is located;

(d) your address, telephone number, and email address;

(e) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

(f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

23. LINKS TO THIRD-PARTY WEBSITES

Our Service may contain links to third-party web sites or services that are not owned or controlled by Continuity LLC DBA PalUpNow!, and which we feel might be useful to you and which may provide services. We provide these links for convenience but we do not endorse or guarantee the security, accuracy, reliability of any third-party content, services, or practices. Continuity LLC DBA PalUpNow! has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites. It is the responsibility of the user to evaluate the content, quality and accuracy of materials or information obtained from such sites. When you link to another website, you are no longer on our website and are subject to the privacy and use policies of the new website.

You acknowledge and agree that Continuity LLC DBA PalUpNow! shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third-party web sites or services. 

When you follow a third-party link, you leave Our Platform and become subject to the Privacy Policy and Terms of the new website. We strongly advise you to read the Terms of Service and Privacy Policies of any third-party web sites or services that you visit. 

24. LIMITATION OF LIABILITY

Except where prohibited by law, you will hold us and our officers, directors, employees, and agents harmless for any indirect, punitive, special, incidental, or consequential damage, however it arises (including attorneys' fees and all related costs and expenses of litigation and arbitration, or at trial or on appeal, if any, whether or not litigation or arbitration is instituted), whether in an action of contract, negligence, or other tortious action, or arising out of or in connection with this agreement, including without limitation any claim for personal injury or property damage, arising from this agreement and any violation by you of any federal, state, or local laws, statutes, rules, or regulations, even if company has been previously advised of the possibility of such damage. 

If, notwithstanding the other provisions of these Terms, except as prohibited by law, if there is liability found on the part of company, it will be limited to the amount paid for the products and/or services, and under no circumstances will there be consequential or punitive damages. 

Where some States jurisdictions do not allow the exclusion or limitation of liability, the foregoing limitation or exclusion may not apply to you. This clause will apply only to the maximum extent permitted by applicable law.

25. DISCLAIMER OF WARRANTIES

Our Service is provided by Continuity LLC DBA PalUpNow! on an “as is” and “as available” basis, without representations or warranties of any kind, express or implied, as to the uninterrupted or error-free operation of their services, the security or availability of the Service, or the information, the content or materials included therein. You expressly agree that your use of these services, their content, and any services or items obtained from us is at your sole risk. Neither we nor any person associated with us makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy, or availability of the services. Without limiting the foregoing, neither we nor anyone associated with us represents or warrants that the services, their content, or any services or items obtained through the services will be accurate, reliable, error-free, or uninterrupted, that defects will be corrected, that the services or the server that makes it available are free of viruses or other harmful components or that the services or any services or items obtained through the services will otherwise meet your needs or expectations.

Every attempt has been made to ensure that the information contained in the Continuity LLC DBA PalUpNow! website is accurate at the time of publication. However, owing to the possibility of human or mechanical error and other factors, Continuity LLC DBA PalUpNow! will not be responsible for any loss, consequence, or damage resulting directly or indirectly from reliance on the accuracy, reliability, or timeliness of the information.

To the fullest extent permissible by applicable law, Continuity LLC DBA PalUpNow! hereby disclaims all warranties of any kind, whether express or implied, statutory, or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for particular purpose. The foregoing does not affect any warranties which cannot be excluded or limited under applicable consumer protection law.

26. INDEMNITY

You agree to indemnify, defend, and hold harmless Continuity LLC DBA PalUpNow! from and against any claims, actions, suits, or proceedings, as well as any demands, losses, liabilities, damages, or expenses (including attorneys' fees and all related costs and expenses of litigation and arbitration, or at trial or on appeal, if any, whether or not litigation or arbitration is instituted), made against Continuity LLC DBA PalUpNow! due to or arising out of or in connection with your use of the Platform and/or Service, including:

(a) Any material posted or otherwise provided by you that infringes any copyright, trademark, trade secret, patent, or other intellectual property right of any person or defames any person or violates their rights of publicity or privacy, or breaches confidentiality

(b) Any misrepresentation made by you in connection with your use of the Service

(c) Any violation by you of these Terms of Service or any violation by you of any law or regulation

(d) Any third-party claims arising from or related to your use of the Platform and/or Service, including information obtained through the Platform and/or Service. 

You agree to cooperate fully with Us in the defense of any claim and not to settle any claim without Our express prior consent. 

27. TERMINATION

We may terminate or suspend your profile and bar access to Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of these Terms, fraudulent, abusive, or unlawful activity, or failure to comply with applicable regulations.

Upon termination, your access to Service shall be revoked. You will no longer have access to your profile, services, or related data. Any outstanding obligation (eg. Fees) shall remain payable.

If you wish to deactivate or delete your anonymized profile:

(a) Use Our self-serve Platform, or

(b) Contact Us.

All provisions of Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

28. GOVERNING LAW  

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

In the event of a conflict between Californian law and the laws of another jurisdiction, to the extent permissible, the laws of California shall prevail in governing the interpretation and enforcement of these Terms, except where local consumer protection laws or other mandatory legal provisions cannot be excluded.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding Service.

29. DISPUTE RESOLUTION

In the event of any controversy or dispute or disagreement or claim arising from your use of the Platform and/or Service or relating to these Terms, you shall first attempt, promptly and in good faith, to amicably resolve any such dispute, prior to initiating any formal dispute resolution proceeding.

If a resolution cannot be reached through negotiation, then either party may submit such dispute to mediation. Compliance with and completing the informal dispute resolution process is a condition precedent to filing any formal dispute resolution proceeding

If mediation fails, the parties shall be free to pursue any right or remedy available to them under applicable law.

30. CHANGES TO PLATFORM

PalUpNow! operates its web application / Platform on servers hosted by GoDaddy. As our hosting service provider, GoDaddy processes certain Customer Personal Data on our behalf in accordance with GoDaddy’s Data Processing Agreement (DPA).

We reserve the right to withdraw, restrict, modify access to, or amend our Platform, and any service or material we provide via Platform, at any time and in our sole discretion without notice. We will not be liable if for any reason all or any part of Platform is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of Platform, or the entire Platform, to users, including registered users. We will not be liable for temporary or permanent unavailability of the Platform or any part of it.

31. CHANGES TO SERVICE

We reserve the right to modify or discontinue Service or any part of it, at any time and in our sole discretion without notice. We do not guarantee that the Service will be uninterrupted or error-free, and we will not be liable for any loss or damage arising from:

(a) Temporary or permanent suspension of Service in specific regions

(b) Service unavailability due to local regulatory requirements, and/or

(c) Service disruptions caused by external factors, including force majeure events, technical failures, or governmental actions.

32. ERROR REPORTING AND FEEDBACK 

You may contact us with information and feedback concerning errors, suggestions for improvements, ideas, problems, complaints, and other matters related to our Service (“Feedback”). You acknowledge and agree that:

(a) you shall not retain, acquire or assert any intellectual property right or other right, title or interest in or to the Feedback; 

(b) Continuity LLC DBA PalUpNow! may have development ideas similar to the Feedback; 

(c) Feedback does not contain confidential information or proprietary information from you or any third party; and 

(d) Continuity LLC DBA PalUpNow! is not under any obligation of confidentiality with respect to the Feedback. In the event the transfer of the ownership to the Feedback is not possible due to applicable mandatory laws, you grant Continuity LLC DBA PalUpNow! and its affiliates an exclusive, transferable, irrevocable, free-of-charge, sub-licensable, unlimited and perpetual right to use (including copy, modify, create derivative works, publish, distribute and commercialize) Feedback in any manner and for any purpose.

33. WAIVER AND SEVERABILITY

No waiver by Continuity LLC DBA PalUpNow! of any term or condition set forth in Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Continuity LLC DBA PalUpNow! to assert a right or provision under Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, then these Terms will remain in full force and effect and will be reformed to be valid and enforceable while reflecting the intent of the parties to the greatest extent permitted by law. 

34. MISCELLANEOUS

The language used in these Terms of Service shall be interpreted as to its fair meaning and not strictly for or against either party. Should any part of these Terms of Service be held invalid or unenforceable, that portion shall be construed consistent with the applicable law and the remaining portions shall remain in full force and effect. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, then these Terms will remain in full force and effect and will be reformed to be valid and enforceable while reflecting the intent of the parties to the greatest extent permitted by law. 

35. ACKNOWLEDGEMENT 

By using Service or other services provided by us, you acknowledge that you have read these Terms of Service and agree to be bound by them.

Any rights or permissions not expressly granted herein are reserved. 

36. CONTACT US

Please send your feedback, comments, and requests for support by contacting us.